Frequently Asked Questions

What is your Return Policy?

 

We are so confident in the quality of our jewelry, that all purchases are backed by our 30 Day Satisfaction Guarantee. If you are not satisfied with your purchase, simply contact us for instructions on how to return the jewelry and receive a full refund of the purchase price (excluding shipping). It’s not surprising that our best marketing comes from our customers.

Can I later add more strands to my Mother’s Bracelet?

 

Yes, additional strands can be added to single and double strand bracelets to a maximum of 3 strands. If you are interested in adding strands, contact us.

Is the sterling silver .925?

 

Yes. The only sterling silver we use is .925, so buy with confidence.

How do I know what size to order my bracelet?

 

Place a tape measure around your wrist. Do not pull tightly, just bring it together. Add 1/2" to that length and that will be the length bracelet you need.

How do I care for my beaded jewelry?

 

Tip #1: Put your beaded jewelry on after you have already sprayed on any cologne, hair spray or anything else on your body.

Tip #2: Store your beaded jewelry in a dry place, e.g. jewelry box, the original pouch in which it was delivered, etc.

Tip #3: Avoid swimming or showering while wearing your beaded jewelry.

How long does it take to process my order?

 

Generally, jewelry orders are processed and shipped within 3 days. Orders for personalized jewelry (e.g., Mother's Bracelets and Children's Bracelets) take approximately two weeks.